Cookie Policy

This Cookie Policy explains how Koru Casino uses cookies and similar technologies when you visit our website (including pages linked from our main site). It describes what cookies are, why we use them, the types we rely on, how third parties may be involved, and the choices you have to control your cookie preferences.

This policy should be read alongside our other privacy and site documents available through Koru Casino.

What cookies are (and why they matter)

Cookies are small text files stored on your device (computer, phone, or tablet) when you visit a website. They help the site recognize your browser, remember certain information, and support key features such as secure logins, language preferences, and smoother page loading.

Similar technologies may also be used, such as pixels, SDKs, and local storage. For simplicity, we refer to these as “cookies” in this policy.

How we use cookies to power a better, safer experience

We use cookies to support core website operations and to improve how the site performs for you. Depending on the cookie type and your settings, cookies may be used to:

• Keep the site secure and help prevent fraud or unauthorized access
• Maintain your session (so you don’t have to re-authenticate on every page)
• Remember preferences (like language, region, or display settings)
• Measure performance so pages load reliably and features work as intended
• Understand how visitors use the site so we can refine navigation, content, and usability
• Support marketing and attribution where permitted by law and your consent choices

The cookie types we may use

Different cookies serve different purposes. Some are strictly necessary, while others are optional and depend on your consent and local legal requirements.

Essential cookies - required for the site to run

Essential cookies are necessary for basic site functionality and security. They help with things like:

Maintaining secure sessions, enabling account login, handling payments-related flows, preventing abuse, and ensuring the website displays and functions properly.

Because they’re required to deliver the service you request, these cookies are generally set by default and cannot be fully switched off through our on-site tools. You can still block them via browser settings, but parts of the site may stop working.

Functional cookies - remember your choices

Functional cookies help the site remember your preferences and provide a more personalized experience. For example, they may remember your language selection, region, or other settings you choose.

If you disable functional cookies, some personalization may be lost, and you may need to reselect preferences each time you visit.

Performance and analytics cookies - improve speed, stability, and usability

These cookies help us understand how the website performs and how visitors interact with pages (for example, which pages are visited most, where errors occur, or how long pages take to load). We use this information to improve reliability, layout, and overall user experience.

Where required by law, we will ask for your consent before using non-essential analytics cookies.

Marketing cookies - relevant promotions and measurement

Marketing cookies may be used to show more relevant ads or offers, limit how often you see certain promotions, and measure the effectiveness of advertising campaigns. These cookies may be set by us or by third-party advertising or attribution partners.

If you reject marketing cookies, you can still use the site, but promotions shown to you may be less tailored, and campaign measurement may be limited.

First-party vs. third-party cookies

Cookies can be set by:

• First-party cookies - set by Koru Casino and used to support site features and operations.
• Third-party cookies - set by other companies whose tools or services are integrated into our site (for example, analytics, fraud prevention, or marketing technology).

Third parties may process information collected via their cookies under their own privacy policies. We recommend reviewing those policies directly when available.

Third-party services that may place cookies

Depending on how you use the site and what features are active, third-party technologies may be used for:

Analytics and performance measurement, security monitoring, fraud prevention, customer support tools (such as chat widgets), payment processing support, and marketing attribution.

These providers may change over time as we update or optimize our services. When required, we will provide cookie preference options and/or a consent banner so you can decide whether optional cookies are used.

How long cookies stay on your device

Cookies may be:

Session cookies - which expire when you close your browser.

Persistent cookies - which remain on your device for a set period or until you delete them.

Retention depends on the purpose of the cookie and technical requirements (for example, security and preference storage often require different durations).

Your choices - how to manage, disable, or delete cookies

You can control cookies in several ways:

Browser settings: Most browsers let you block cookies, delete existing cookies, or notify you when a cookie is being set. You can usually manage these options in your browser’s Privacy or Security settings.

Device controls: Mobile devices may provide additional controls for ad tracking or app-related identifiers.

On-site cookie tools: Where available, you can adjust cookie categories (except essential cookies) through our cookie preference controls.

If you disable or delete cookies, you may experience issues such as being logged out more often, certain pages failing to load correctly, preferences not saving, or some features not functioning as expected.

How consent works (and how to change your mind)

Where required by applicable law, we will request your consent before placing non-essential cookies (such as certain analytics or marketing cookies). You can update your preferences at any time through the cookie settings available on the site (where implemented) or by adjusting your browser controls.

Withdrawing consent will not affect the lawfulness of processing based on consent before it was withdrawn.

Policy updates - when we change this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how our website operates. When we make changes, we will post the updated version on this page and update the effective date where applicable. Significant changes may be highlighted through additional notices on the site.

Questions or requests about cookies and privacy

If you have questions about this Cookie Policy or how cookies are used on Koru Casino, contact our support team at support@korucasino.com. You can also check our help resources via live chat and the FAQ, where available.