Banking
Welcome to Koru Casino’s banking hub — where protecting your funds and personal data is as important as delivering rewarding gameplay. We keep processes transparent, explain what happens after you deposit or request a withdrawal, and offer a wide selection of reliable payment methods so you can play with confidence.
All the Ways to Pay — Cards, Bank Transfers, Wallets, and Crypto
Koru supports a broad mix of modern and traditional methods, so you can choose what fits your region and budget. Available options include Visa, MasterCard, Apple Pay, Google Pay, Bank Transfer, Neosurf, Neteller, Skrill, Mifinity, Interac, and a range of cryptocurrencies such as Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH), Dogecoin (DOGE), Tether (USDT), Ripple (XRP), Tron (TRX), and Litecoin. Supported currencies include USD, EUR, AUD, CAD, NZD, and several crypto denominations.
Note: PayPal is not currently listed as a deposit option. Availability for certain methods can vary by country and verification status — you’ll see only the methods that apply to your account when you open the cashier.
Timing, Limits, and Fees — Know What to Expect
Deposit times, withdrawal timeframes, limits, and fees vary by method. Below are typical ranges and important specifics.
Deposit times
- Card wallets, Apple Pay/Google Pay, e-wallets, and crypto: generally instant.
- Bank transfers and Interac: may take 1–3 business days.
Withdrawal timeframes
- E-wallets (Neteller, Skrill): often processed in 0–24 hours after internal review.
- Cards and bank transfers: typically 1–5 business days once approved.
- Cryptocurrencies: usually confirmed within minutes to a few hours depending on network traffic.
Minimum and maximum transactions
- Standard minimum deposit: $/€20 for most welcome-bonus-eligible deposits.
- Maximum limits depend on payment method and verification; high-value transfers (bank/crypto) can accommodate larger sums after account verification.
Fees
- Most deposits and withdrawals are free on Koru’s side. External provider or network fees (especially with some banking partners or crypto networks) may apply and are charged by the payment provider.
Promotions may carry their own wagering and cap rules. For example, the current welcome offer can reach up to $/€15,000 plus 350 Free Spins (minimum deposit $20, 50x wagering; bonus distributed across the first four deposits). A separate no-deposit offer (code FSWFREE) grants 40 free spins with a €/$50 maximum cashout and a 40x playthrough — country restrictions apply. See promotions for details.
How Your Money and Data Stay Protected
Koru uses recognised safeguards to keep money and account data secure. Here’s how that protection works in plain language:
- Encrypted connections: All pages that handle payments use SSL/TLS so information travels in a secure, unreadable form.
- Secure infrastructure: Payments route through trusted gateway partners and secure servers with firewall protections to stop unauthorized access.
- Identity checks: Periodic verification (ID, address, or phone) confirms accounts belong to the right person and helps prevent fraud.
- Independent testing: Many of the game providers on the platform are audited by independent labs for fairness; where applicable, Koru follows these industry practices.
If you’d like more detail on any security measure, the support team can walk you through it.
Simple Banking on Desktop & Mobile
Making a deposit or cashing out is designed to be straightforward, whether you use a laptop or smartphone. The cashier adapts to your device and shows only the methods available to you. Verification prompts appear only when required, minimizing delays for routine transactions.
Trust Signals: Support, Responsible Play, and Fairness
Koru provides FAQ resources, live chat, and email support at support@korucasino.com to resolve banking questions quickly. Responsible-play controls (deposit limits, session reminders, and self-exclusion tools) are available so you can keep play within your comfort zone. Account verification is standard for withdrawals and helps ensure fast, clean processing.
Games from the studio partners on the platform are sourced from well-known developers and are typically subject to independent certification — another layer that contributes to a transparent experience.
Quick Questions, Clear Answers
Here are short, direct answers to common banking questions.
Intro: These FAQs cover the essentials you’ll want to know about deposits, withdrawals, and account checks.
What is the minimum deposit?
The standard minimum for bonus-eligible deposits is $/€20. Some methods may allow smaller amounts for non-bonus deposits.
Are deposits instant?
Most card, e-wallet, and crypto deposits appear instantly. Bank transfers can take 1–3 business days.
Do I need to verify my identity before withdrawing?
Yes — you may be asked for ID, proof of address, or phone verification to meet regulatory and security checks before your first withdrawal.
Are there fees for withdrawals?
Koru typically doesn’t charge fees. Provider or network fees (e.g., bank or crypto network) may apply and will be shown when you confirm the transaction.
Can I use multiple currencies?
Yes, Koru supports several fiat and crypto currencies. You’ll select your preferred currency during registration or at the cashier.
Is PayPal accepted?
PayPal is not listed among available methods at this time.
Quick-Action Banking Guide
Intro: Use these concise multi-step guides for common tasks — follow the sequence and you’ll be done in minutes.
- Step 1Open the cashier in your account and choose Deposit.
- Step 2Pick a payment method that appears for your country and currency.
- Step 3Enter the amount (minimum $/€20 for bonus-eligible deposits) and any required payment details.
- Step 4Confirm the transaction and wait for the confirmation message — most wallet and crypto deposits arrive instantly.
- Step 1Go to the cashier and select Withdraw.
- Step 2Choose the withdrawal method (same-method policies may apply).
- Step 3Enter the amount and confirm; the site will notify you if any verification documents are required.
- Step 4Allow time for internal processing (often 0–24 hours for e-wallets, 1–5 business days for cards/bank transfers), then for your provider to complete settlement.
- Step 1Contact live chat immediately and provide transaction details.
- Step 2Keep screenshots or bank statements handy.
- Step 3Koru will investigate with the payment provider and revert with a solution or refund.
- Step 1Contact support before making withdrawals — changing currency after deposit may involve conversion fees.
- Step 2Support will advise on the best option or guide you through required account changes.
- Step 1At the deposit screen, enter the promo code field (if applicable) before confirming payment.
- Step 2Make sure you meet the minimum deposit and any country restrictions.
- Step 3Bonus terms such as wagering and max cashout will be shown when you accept the offer.
Finish Strong: Make Secure Moves
Koru’s banking setup combines a wide selection of payment options, straightforward processing, and industry-standard security so you can focus on the experience rather than paperwork. If you’re unsure about which method suits your needs, reach out via live chat or email at support@korucasino.com — the team is ready to help you deposit or withdraw safely and quickly. Make responsible choices and enjoy confident play.